Thank you for shopping with Dtrendi. This Shipping Policy outlines the terms and conditions related to the shipping of our products.
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Shipping Provider
1.1. We use third-party shipping providers to deliver our products. These providers are responsible for handling and delivering your order.
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Order Processing Time
2.1. Orders for regular items are usually processed and dispatched within 2-3 business days.
2.2. Items in high demand may require additional production lead time before they are dispatched. We will notify you if your order falls into this category.
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Delivery Time
3.1. Standard delivery time for orders is between 7 to 12 business days from the date of shipment. Please note that delivery times may vary based on your location and other external factors.
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Shipping Costs
4.1. Shipping costs will be calculated at checkout based on the weight and dimensions of your order and your shipping location.
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Tracking
5.1. Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to monitor the status of your shipment.
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Responsibility and Liability
6.1. Dtrendi is not responsible for any damage, loss, or delay caused by the shipping provider. Once your order has been handed over to the shipping provider, any risk of loss or damage passes to you.
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Incorrect Address
7.1. Please ensure that you provide the correct shipping address at the time of order. Dtrendi is not responsible for orders shipped to an incorrect address provided by the customer.
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Customs and Duties
8.1. International orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost.
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Contact Us
9.1. If you have any questions or concerns regarding your shipment, please contact us at [email protected].
By placing an order with Dtrendi, you agree to the terms and conditions of this Shipping Policy.